Personal data protection is our priority

The store's IS is registered at the Office for Personal Data Protection of the Slovak Republic under reg. number: 201414968

Dear Customer,

Our company greatly values your trust and places great emphasis on the protection of your personal data during its processing. In order to process your order, we need your personal data. The security of your data and their legal processing is of primary importance to us. Here you will learn how we process your personal data and how we achieve their security.

We process your personal data in accordance with:

Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC
Act no. 18/2018 Coll. on personal data protection and amendments to certain laws,

1. INTERNET STORE OPERATOR

1) The operator of the information system is an entrepreneur:

Business name: Orient House - Ing. Ervín Kerekeš

FO entrepreneur, sp. no.: ŽO - 99/02033/002/2HL, reg. No.: 1111/99, Banská Bystrica district office

Registered office: Kynceľová 57, 974 01 Kynceľová, Slovak Republic

ID number: 35493402, VAT number: 1029122215, VAT number: SK1029122215

email: objednavky@orienthouse.sk, phone: +421/ 903 489 816, phone: +421 911 121 441, phone: +421 902 298 309

Account number/bank account: 2922873018/1100Tatra banka, IBAN: SK0911000000002922873018, SWIFT: TATR SK BX

(hereinafter referred to as the operator)

2. LIST OF PERSONAL DATA PROCESSED, PURPOSE OF PROCESSING, LEGAL BASIS OF PROCESSING AND PERIOD OF PROCESSING PERSONAL DATA

ORDERING GOODS THROUGH THE INTERNET STORE OR OTHER APPROPRIATE WAYS

PURPOSE OF PROCESSING:

We process your personal data for the purpose of concluding a contract via the Internet and its fulfillment, in particular for receiving and registering the order, processing the order, sending the goods, issuing an accounting document, resolving withdrawal from the contract and possible complaints. We require personal data only to the extent necessary to process your order. Unfortunately, we cannot send your order and process your request without your personal data.
DATA WE PROCESS

name and surname
E-mail adress
address
telephone number
kind of goods
LENGTH (TIME) OF PROCESSING:

Your personal data will be processed for the time necessary to process the order and further to fulfill related claims (e.g. complaints).
LEGAL BASIS OF PROCESSING

article 6 par. 1 letter b) REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (EU) 2016/679 on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (General Data Protection Regulation).

CONCLUSION OF THE PURCHASE AGREEMENT

PURPOSE OF PROCESSING:

name and surname
E-mail adress
address
telephone number
kind of goods
LENGTH (TIME) OF PROCESSING:

Your personal data will be processed for the time necessary to process the order and further to fulfill related claims (e.g. complaints).
LEGAL BASIS OF PROCESSING

ISSUANCE OF A TAX DOCUMENT FOR THE PAYMENT OF THE PURCHASE PRICE FOR THE GOODS ORDERED IN ACCORDANCE WITH ACT NO. 222/2004 Coll. ON VALUE ADDED TAX IN THE WORDING OF LATER REGULATIONS

PURPOSE OF PROCESSING:

We process your personal data for the purpose of concluding a contract via the Internet and its fulfillment, in particular for receiving and registering the order, processing the order, sending the goods, issuing an accounting document, resolving withdrawal from the contract and possible complaints.
We require personal data only to the extent necessary to process your order. Unfortunately, we cannot send your order and process your request without your personal data.
DATA WE PROCESS

name and surname
address
telephone number
kind of goods
LENGTH (TIME) OF PROCESSING:

Your personal data will be processed for the time necessary to process the order and further to fulfill related claims (e.g. complaints).
LEGAL BASIS OF PROCESSING

article 6 par. 1 letter C) REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (General Data Protection Regulation).

DELIVERY OF THE ORDERED GOODS TO THE DESTINATION PLACE SPECIFIED BY THE BUYER AND ITS HANDOVER TO THE AUTHORIZED PERSON

PURPOSE OF PROCESSING:

We process your personal data for the purpose of concluding a contract via the Internet and its fulfillment, in particular for receiving and registering the order, processing the order, sending the goods, issuing an accounting document, resolving withdrawal from the contract and possible complaints.
We require personal data only to the extent necessary to process your order. Unfortunately, we cannot send your order and process your request without your personal data.
DATA WE PROCESS

name and surname
E-mail adress
address
telephone number
kind of goods
LENGTH (TIME) OF PROCESSING:

Your personal data will be processed for the time necessary to process the order and further to fulfill related claims (e.g. complaints).
LEGAL BASIS OF PROCESSING

RECORDS OF ORDERS FOR RESOLVING POSSIBLE COMPLAINTS

PURPOSE OF PROCESSING:

We process your personal data exclusively for the purpose of successfully sending your order to your address and solving any complaints.
We require personal data only to the extent necessary to process your order and resolve the complaint. Unfortunately, without your personal data, we cannot send your order and handle your claim request.
DATA WE PROCESS

name and surname
E-mail adress
address
telephone number
kind of goods
account number
LENGTH (TIME) OF PROCESSING:

Your personal data will be processed for the time necessary to process the claim, a maximum of 1 year after the conclusion of the claim procedure.
LEGAL BASIS OF PROCESSING

article 6 par. 1 letter c) REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (EU) 2016/679 on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (General Data Protection Regulation).

USER REGISTRATION ON THE WEBSITE

PURPOSE OF PROCESSING:

We process your personal data exclusively for the purpose of your registration on our website.
We require personal data only to the extent necessary to process your registration and subsequent login to your user account, which makes your purchase easier.
We cannot process your registration without providing your personal data, but registration is not necessary to purchase on our website!
We process your personal data for this purpose only if you give us your consent.
DATA WE PROCESS

name and surname
E-mail adress
address
telephone number
password to log into your account
LENGTH (TIME) OF PROCESSING:

Your personal data will then be processed until you revoke it, i.e. until the account is canceled or 1 year after its last use. You have the right to withdraw your consent to individual personal data processing activities at any time. In case of revocation, the legality of the processing of your personal data before the revocation of consent is not affected.
You can withdraw your consent, for example, to: e-mail: objednavky@orienthouse.sk or: Orient House - Ing.Ervín Kerekeš, Kynceľová 57, 974 01 Kynceľová, Slovak Republic
LEGAL BASIS OF PROCESSING

article 6 par. 1 letter a) REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (General Data Protection Regulation).

INFORMATION ABOUT NEWS, PROMOTIONS, DISCOUNTS (NEWSLETTER)

PURPOSE OF PROCESSING:

We process your personal data exclusively for the purpose of sending information about news, promotions and discounts.
We require personal data only to the extent necessary to send the newsletter.
We will not send you this information without giving your consent to be included in the newsletter, but you can also find information about news, promotions and discounts freely on our website in the news section.
We process your personal data for this purpose only if you give us your consent.
DATA WE PROCESS

name and surname
E-mail adress
address
telephone number
LENGTH (TIME) OF PROCESSING:

Your personal data will then be processed for a maximum of 3 years until you revoke it. You have the right to withdraw your consent to individual personal data processing activities at any time. In case of revocation, the legality of the processing of your personal data before the revocation of consent is not affected.
You can withdraw your consent, for example, to: e-mail: objednavky@orienthouse.sk or: Orient House - Ing.Ervín Kerekeš, Kynceľová 57, 974 01 Kynceľová, Slovak Republic
LEGAL BASIS OF PROCESSING

YOUR QUESTIONS

PURPOSE OF PROCESSING:

We process your personal data exclusively for the purpose of sending an answer to your question.
We only require personal data to the extent necessary to send a response. We cannot contact you without your consent.
We process your personal data for this purpose only if you give us your consent.
DATA WE PROCESS

name and surname
E-mail adress
telephone number
LENGTH (TIME) OF PROCESSING:

Your personal data will be processed for 1 month after sending the response, so that we can be sure that you have received a response from us, and in case there are any technical or other problems, so that we can send the information to you again. You have the right to withdraw your consent to individual personal data processing activities at any time. In case of revocation, the legality of the processing of your personal data before the revocation of consent is not affected.
You can withdraw your consent, for example, to: e-mail: objednavky@orienthouse.sk or: Orient House - Ing.Ervín Kerekeš, Kynceľová 57, 974 01 Kynceľová, Slovak Republic
LEGAL BASIS OF PROCESSING

WEBSITE VISIT BOOK AND COMMENTS

PURPOSE OF PROCESSING:

We process your personal data exclusively for the purpose of publishing a comment, your review on our website.
We only require personal data to the extent necessary for this publication. We cannot publish your comment or review without giving your permission to publish. When entering your name, a nickname is also sufficient.
We process your personal data for this purpose only if you give us your consent.
DATA WE PROCESS

first and last name (it is enough to enter a nickname as well)
e-mail address
LENGTH (TIME) OF PROCESSING:

Your personal data will then be processed until you withdraw. You have the right to withdraw your consent to individual personal data processing activities at any time and to request the deletion of your data and the posted post or comment. In case of revocation, the legality of the processing of your personal data before the revocation of consent is not affected.
You can withdraw your consent, for example, to: e-mail: objednavky@orienthouse.sk or: Orient House - Ing.Ervín Kerekeš, Kynceľová 57, 974 01 Kynceľová, Slovak Republic
LEGAL BASIS OF PROCESSING

ACCOUNTING

PURPOSE OF PROCESSING:

We process your personal data for the purpose of accounting and fulfilling all related legal obligations.
DATA WE PROCESS

name and surname
address
telephone number
kind of goods
account number
LENGTH (TIME) OF PROCESSING:

Your personal data will be processed for a period of 10 years, according to the requirements of the law (e.g. Accounting Act)
LEGAL BASIS OF PROCESSING

The legal basis for processing is Article 6, paragraph 1 letter c) GDPR Regulations and (e.g. Accounting Act, Value Added Tax Act, Income Tax Act, Consumer Protection Act, Archives and Registries Act) Processing of personal data by Orient House - Ing.Ervín Kerekeš is necessary for purposes of fulfilling legal obligations.

3. HOW YOU CAN GIVE US CONSENT

You can give us your consent to the processing of your personal data by clicking the relevant checkbox or by filling in the declaration.

4. HOW YOU CAN WITHDRAW YOUR CONSENT

You can withdraw your consent to the processing of personal data that you have given us at any time. You can revoke your consent:

by sending a notification to the email: objednavky@orienthouse.sk
by sending a notification by mail to the address: Orient House - Ing. Ervín Kerekeš, Kynceľová 57, 974 01 Kynceľová, SR
via the contact form on www.orienthouse.sk or www.orienthouse.cz

5. RECIPIENTS OF PERSONAL DATA ARE

1. courier company IN TIME s.r.o., Senecká cesta 1, 900 28 Ivanka pri Dunaji, ID number: 31342621, registered in the commercial register of the Bratislava I District Court, section Sro, insert no. 4376/B, manager: Mgr. Ján Řurek

The data we send are data that are necessary for the correct delivery of your order
name and surname
delivery address
telephone
e-mail
2. courier company DPD - Direct Parcel Distribution s.r.o., Technická 7, 821 04 Bratislava, ID: 35 834 498, VAT ID: SK2021648739, registered in the commercial register of the district súdau BA1, section SRO, Deposit no. 26367/B

The data we send are data that are necessary for the correct delivery of your order
name and surname
delivery address
telephone
e-mail
3. postal service Slovenská pošta, a. s., Partizánska cesta 9, 975 99 Banská Bystrica 1, Tel.: 0850 122 413

The data we send are data that are necessary for the correct delivery of your order
name and surname
delivery address
4. courier company Zásielkovňa s. r. o., with registered office at Kopčianska 3954/39, 851 01, Bratislava, ID number: 48136999, registered in the commercial register of the Bratislava I District Court, section: Sro, insert number: 105158/B

The data we send are data that are necessary for the correct delivery of your order
name and surname
delivery address
telephone
e-mail
5. cardpay service Tatra banka, a.s., Hodžovo námestie 3, P.O. Box 42, 850 05 Bratislava 55

you enter the data directly in Tatrabanka's secure system

6. administration (accounting) Ing. VESTEG, s.r.o., Nám. SNP 2, 97401 Banská Bystrica, phone: +421484124697

The data we send is data that is necessary to fulfill our legal obligation regarding accounting
name and surname
billing address
telephone
kind of goods
account number
7. e-shop IT system provider ( flox ) IRISOFT, s.r.o. Company headquarters: Pod Juhom 6477, Trenčín, SR

The data we send is data that is necessary for the correct delivery of your order, registration and other actions on the site of your choice
name and surname
delivery address
billing address
telephone
e-mail
ip address
login password
8. financial administration authorities (tax office) if it is necessary to fulfill the legal obligation of Orient House - Ing. Ervín Kerekeš.

The data we send is data that is necessary to fulfill our legal obligation
name and surname
billing address
telephone
kind of goods
account number

6. WHERE DO WE TRANSFER YOUR PERSONAL DATA?

We do not transfer your personal data to any third country.

7. PROVISION AND ACCESS OF PERSONAL DATA

1) The operator of the online store provides personal data of buyers to a third party only to the extent necessary for the purpose of fulfilling its obligations arising from the contract and from generally binding legal regulations.

2) The operator provides personal data about buyers to the carrier for the purpose of delivering the goods.

3) The operator of the online store makes personal data of buyers available to a third party only to the extent necessary for the purpose of fulfilling its obligations arising from the contract and from generally binding legal regulations.

8. HOW DO WE PROCESS YOUR PERSONAL DATA?

We process your personal data in electronic and paper form. We do not use any means of automated individual decision-making. We process your personal data in the following programs and online applications:

website administration program (flox)
MS Office
exped
Slovak Post's electronic application form

9. HOW DO WE ENSURE THE PROTECTION OF YOUR PERSONAL DATA?

The security of your personal data is of primary importance to us. In order to ensure the protection of your personal data, we have taken the necessary technical and organizational measures. Personal data is processed on computers that are protected by a password. PCs are secured with antivirus protection. The website used for the operation of the online store is secured by an SSL certificate.

10. WHAT ARE YOUR RIGHTS?

Right of access to data

You have the right to know whether we are processing your personal data. If we process these, you can ask us to access the data. Based on your request, we will issue a confirmation with information about the processing of your personal data by our company.
Right to rectification

You have the right to have your personal data that we process correct, complete and up-to-date. If your personal data is incorrect or out of date, you can ask us to correct or supplement it.
Right to erasure

In certain circumstances, you have the right to have your personal data deleted. You can ask us to delete your data at any time. We will delete your personal data if:

we no longer need your personal data for the purpose for which you provided them;
you withdraw your consent;
you object to the processing of your personal data;
we process your personal data illegally;
personal data must be deleted to comply with a legal obligation;
if you are a child, or the parent of a child who agreed to the processing of personal data via the Internet;

Right to restriction of processing

You can ask us to restrict the processing of your personal data. If we comply with your request, we will only store your personal data and will not work with them further. The processing of your data will be restricted if:

you notify us that your personal information is incorrect until we have verified its accuracy;
we process your personal data unlawfully, but you do not agree to its deletion and instead request that we only limit the processing of your personal data;
we no longer need your data, but you need it to demonstrate, exercise or defend your rights;
you object to the processing of your personal data until we have verified whether our legitimate interests outweigh your reasons.
Right to data portability

You have the right to request that we provide you with your personal data in an electronic form (eg an XML or CSV file) that allows you to easily transfer the data to another company. You can also ask us to transfer your personal data directly to the selected company. We will comply with your request if you have provided us with personal data directly and have given us your consent to process it.
The right to object
You have the right to object to us processing your personal data. If we process your personal data for direct marketing purposes, you can object to their processing at any time. Based on the objection, we will delete your personal data. If we process your personal data in the following cases:

for the performance of a task in the public interest or in the exercise of public authority,
due to our legitimate interest,
creating a customer profile,
you can object to their processing if you have personal reasons for doing so.
The right to file a motion to initiate proceedings on personal data protection

If the person concerned suspects that his/her personal data is being processed without authorization, he/she can submit a proposal to start a procedure for the protection of personal data with the supervisory authority, which is the Office for the Protection of Personal Data, the registered office and contacts are available on the website www.uoou.sk

11. HOW CAN YOU EXERCISE THESE RIGHTS?

You can contact us with your request in one of the following ways:

by sending a notification to the email: objednavky@orienthouse.sk
by handing over or sending the notification by post to the address: Orient House - Ing.Ervín Kerekeš, Kynceľová 57, 974 01 Kynceľová, SR
via the contact form on www.orienthouse.sk and www.orienthouse.cz
We will deal with all your requests and we will inform you about the result of its provision in the same way as you submit the request.

12. COOKIES AND IP ADDRESS

This page uses cookies to improve the quality of services. By browsing the site, you agree to their use.
In order to ensure the proper functioning of this website, we sometimes store small data files on your device, so-called cookies. It is a common practice of most websites. These files may also contain personal data in some cases. The transfer of this data to other servers is controlled by the browser used. You can disable the use of these files in the given browser, but we do not recommend this, as you can significantly limit the functionality of the site.

What are cookies?
A cookie is a small text file that a website stores on your computer or mobile device when you browse it. Thanks to this file, the website stores information about your steps for a certain period of time
and preferences (such as language, currency, country, identification of a non-logged-in user for saving the shopping cart, etc.), so you do not have to enter them again the next time you visit the site or browse its individual pages.

How do we use cookies?
These websites use cookies to remember user settings and for essential website functionality.

How to check cookies?
You can control or delete cookies at your discretion - see www.aboutcookies.org for details. You can delete all cookies stored on your computer and you can set most browsers to prevent them from being stored. However, in this case, you may need to manually adjust some settings each time you visit the website, and some services and features may not work.

How to refuse the use of cookies?
The use of cookies can be set using your internet browser. Most browsers automatically accept cookies in the initial settings.

There are different types of cookies that have different functions and generally improve the use of our website. We can use them to find out if you have visited our website in the past or to remember the settings you preferred when using it.

The cookies used on this website can be classified into one of three categories:

1. Necessary cookies: These files are necessary for you to use certain functions of this website, for example to log in to it or submit a form through it. Without these files, we would not be able to provide you with such services as, for example, the ability to send donations via the Internet or other services that you explicitly request when visiting our site. Our cookies do not collect information about you that could be used for marketing purposes or to record what pages you visit on the Internet.

2. Cookies improving the functionality of the site: These files allow the website to remember the settings you have chosen (for example, your username, language or country in which you are located) and provide functions that make using the site more pleasant for you.

3. Analytical cookies: These files are used to collect information about how this website is used by its visitors, such as the number of visits or the average length of one visit. This information is used exclusively to improve the functionality of this site.

IP ADDRESS

An IP address is a numerical code that identifies your computer on the Internet. Data about your IP address and the type of Internet browser help us analyze the way this website is used, diagnose problems and improve the quality of the services we offer you. Your IP address does not allow us to identify you without additional information.

Your choice

If you have visited this website in the past, our cookie has been sent to your internet browser and stored on your computer's hard drive. When you use our website, you agree to the use of cookies and similar techniques. If you want to delete cookies, you can do it in your browser settings.

However, please remember that without cookies you will not be able to fully use all the functions of our website. How to delete cookies may differ depending on the browser you use. You can find more detailed information in the instructions for your browser.

13. USE OF SOCIAL NETWORK PLUGINS

Our company's websites contain third-party social plugins that allow website visitors to share content with their friends and other contacts.

FACEBOOK PLUG IN
- managed by Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA;

YOUTUBE PLUG IN

- managed by YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a subsidiary of Google Inc., Amphitheater Parkway, Mountain View, CA 94043;

TWITTER PLUG IN

managed by Twitter International Company, an Irish company with its registered office at One Cumberland Place, Fenian Street, Dublin 2 D02 AX07 Ireland.

Please note that these social plugins are not managed by our company, and thus it is not responsible for the possible processing of personal data by the above-mentioned operators (administrators) of these plugins or websites to which they refer, nor for their functionality and possible damages. which could be caused to them.

14. FINAL PROVISIONS

1) These principles of personal data protection are valid from 25/05/2018 in the wording stated on the website of the online store www.orienthouse.sk and www.orienthouse.cz.

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